At MJ GLOWZ, customer satisfaction is important to us. If you're not completely satisfied with your purchase, we're here to help.
 

Return Eligibility

Returns are accepted within 7 days of receiving your order if:

• The product is unused and unopened.

• The item is in its original packaging.

• Proof of purchase is provided.
   

Due to hygiene and safety reasons, opened or used skincare products cannot be returned unless they were received damaged or incorrect.
 

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with your order number and clear photos of the item.
 

Refunds

Once your return has been received and inspected, we will notify you of the approval status. Approved refunds will be processed to your original payment method.
 

Non-Returnable Items

• Opened skincare products

• Used products

• Gift cards

• Clearance or final sale items (where applicable)
   

Need Assistance?

For return requests or questions, please contact the MJ GLOWZ customer support team using the information provided on our Contact page.